Supported and Managed IT
Providing comprehensive, failsafe IT support is in our DNA. We’ve been doing it successfully for over 15 years. We will provide your business with the precise level of technical support it needs, whether that be a full-time, dedicated technician or a remote helpdesk contact from one of our UK-based teams.
Supported and Managed IT
Providing comprehensive, failsafe IT support is in our DNA. We’ve been doing it successfully for over 15 years. We will provide your business with the precise level of technical support it needs, whether that be a full-time, dedicated technician or a remote helpdesk contact from one of our UK-based teams. Our research shows that the majority of businesses prefer to pay a set monthly charge that includes all of their IT support, including limitless helpdesk calls, onsite visits, and professional consultancy.
Helpdesk
Regular Maintenance
Regular Maintenance – Although they appear to be becoming less common, at Direct Fix we think that traditional, routine maintenance visits are crucial. Our support plans involve visits that occur at least once a month, first to ensure that everything is functioning as it should and then to meet with your employees and address any issues that may be present. This level of face-to-face commitment is one of the ingredients that sets us apart.